Central Dispatch

989-743-3411 x 7227

It is our mission at the Shiawassee County Central Dispatch Center to provide excellent and professional service to the citizens and responders of Shiawassee County.

We are the “FIRST” first responder to help our citizens and responders in an emergency and we are committed to providing this service in the most efficient and accurate manner possible.

We are committed to maintaining a professional and respectful workplace that provides an atmosphere of trust and teamwork.

We are committed to being proactive and progressive in the 911 field in order to provide the citizens and responders of Shiawassee County with the best service available.

We work hard to fulfill our mission in a manner that inspires trust and confidence from the public and the agencies we serve.

The RAVE system is used to send emergency notifications, from evacuation notices to missing child alerts. Residents and businesses located within Shiawassee County are encouraged to sign up for RAVE to be sure they receive timely emergency notifications and other important information and instructions when alerts are issued. This is our way of notifying you in an emergency situation.

When you enroll in the RAVE system, alerts are issued to you by your geographical location. Alerts can be sent to your cell phone, land line, by text, and even email. You get to choose! With RAVE, you get the option of also receiving the RAVE Weather Warning. These alerts are automatically generated when the National Weather Service issues a warning for your location. This early warning could prove to be lifesaving.

The RAVE alert system is free to Shiawassee County residents. To sign up for RAVE, click on the link at the bottom of this text or click on the logo above. It will only take a few minutes to enjoy a service that just may save your life. Please tell all of your friends and family about this invaluable service.

Smart911 is a comprehensive software program that facilitates data and communications in the event of a 9-1-1 call. With Smart911, Michiganders can create an extensive online profile, which displays to dispatchers when a 9-1-1 call is made. Critical information such as home address, bedroom location, pet information, medical details and whether households include people with dementia or children with autism can all be provided and can improve response.

Residents are encouraged to create free Safety Profiles on Smart911.com, a secure information platform that instantly tells 9-1-1 dispatchers vital information that can assist in an emergency. When an individual dials 9-1-1, their completed Safety Profile will automatically display. It is important to note that Smart 911 is now a statewide deployment, so it can be a helpful resource when traveling anywhere in the State of Michigan, not solely in the County in which residents reside.

Smart911 allows residents to provide the additional details that 9-1-1 call takers may need in order to assist them during an emergency. When you dial 9-1-1 today the information received by the 9-1-1 call center can be limited based on the type of phone you are calling on. With Smart911, anytime you make an emergency call from a phone registered with your Safety Profile, the 9-1-1 systems recognizes your phone number and automatically displays your profile on the screen of the call taker who receives your call. At a time when you may be panicked, or unable to communicate, or it could be unsafe to communicate, Smart911 ensures that the details you would need to tell 9-1-1 are immediately available in the event you cannot verbally provide them. Smart911 is free, private and secure.